REFUNDS AND RETURN POLICY

1. Refundable Items

• Only items explicitly marked as refundable at the time of purchase are eligible for refunds.

• Refund requests must be made within 3 days of delivery.

• Items must be unused, in original packaging, and include proof of purchase.

2. Non-Refundable Items

• Items marked as non-refundable at the time of purchase.

• Items that have been used, damaged, or are missing parts not due to our error.

• Customized or special-order items.

• Digital products and software downloads.

3. Returns

• Customers are responsible for return shipping costs unless the item received was defective or incorrect.

• To initiate a return, please contact our customer service team with your order details.

4. Refund Processing

• Refunds will be processed once we receive and inspect the returned item.

• Refunds may take several business days to reflect in your account, depending on your payment method.

• Shipping fees are non-refundable unless the return is due to an error on our part.

5. Exchanges

• If you received a defective or incorrect item, we offer exchanges subject to stock availability.

• Contact us to arrange for an exchange.