TERMS AND CONDITIONS

Welcome to RFS Technology Sdn Bhd. By accessing or using our website and purchasing our robotics items and components, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Terms

• By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.

• We reserve the right to modify these Terms and Conditions at any time without prior notice.

• Continued use of our services constitutes acceptance of any updates.

2. Orders and Payments

• All orders are subject to availability and confirmation.

• We reserve the right to cancel any order due to errors in pricing, stock issues, or suspected fraudulent activity.

• Payments must be made in full before an order is processed and shipped.

• We accept various payment methods, including credit/debit cards, bank transfers, and other online payment options.

3. Shipping and Delivery

• We strive to process and ship orders promptly. Estimated delivery times are provided but not guaranteed.

• Shipping costs and estimated delivery times will be displayed at checkout.

• RFS Technology Sdn Bhd is not responsible for delays caused by shipping carriers or customs clearance.

4. Returns and Refunds

• Only items explicitly marked as refundable at the time of purchase are eligible for refunds.

• We accept returns within 3 days of delivery, provided the item is unused and in its original packaging.

• Customers are responsible for return shipping costs unless the item received was defective or incorrect.

• Refunds will be processed after inspecting the returned item and may take several business days.

5. Product Warranty

• Some products come with a manufacturer’s warranty, as stated in the product description.

• Warranty claims must be made within the warranty period, and proof of purchase is required.

• Damage due to misuse, unauthorized modifications, or accidents is not covered under warranty.

6. Limitation of Liability

• RFS Technology Sdn Bhd shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

• We are not responsible for any loss or damage due to delays, technical issues, or website unavailability.

7. Intellectual Property

• All content on our website, including images, text, logos, and product descriptions, is the property of RFS Technology Sdn Bhd.

• Unauthorized use or reproduction of our content is strictly prohibited.

8. Governing Law

• These Terms and Conditions are governed by the laws of Malaysia.

• Any disputes shall be resolved in the courts of Malaysia.